Shipping policy

Last Updated: September 30, 2026

Thank you for shopping with Elaro. We aim to make your shopping experience simple, secure, and reliable. Please read our shipping policy below.

1. Shipping Locations

We currently ship products across India. Availability may vary depending on the delivery location and courier service.

2. Order Processing

  • Orders are usually processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During sales, festivals, or high-demand periods, processing may take slightly longer.

3. Delivery Time

After your order has been dispatched, delivery generally takes:

3–7 business days depending on your location.

Remote or difficult-to-service areas may require additional delivery time.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you place your order.
  • Any free-shipping offers will be clearly mentioned on our website and may be subject to specific conditions.

5. Order Tracking

Once your order is shipped, we may provide tracking information through the contact details provided during checkout.

You can use the tracking information to check the latest status of your shipment.

6. Delayed Deliveries

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including:

  • Weather conditions
  • Natural disasters
  • Courier delays
  • Festivals and public holidays
  • Transportation disruptions
  • Incorrect or incomplete delivery information

If your order is delayed beyond the expected delivery period, please contact our support team.

7. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because of an incorrect/incomplete address or because the recipient was unavailable to receive the package, additional shipping charges may apply for reshipment.

8. Damaged Package

If your package appears damaged when delivered, please take photographs/videos of the package and contact us as soon as possible.

This will help us investigate the issue with the shipping partner.

9. Missing or Lost Orders

If your order appears to be lost or has not been delivered within the expected timeframe, please contact us. We will coordinate with the shipping provider to investigate the shipment.

10. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Store: Elaro
Email: inforahulsah09@gmail.com

Note: Delivery timelines are estimates and are not guaranteed. By placing an order with Elaro, you acknowledge and agree to this Shipping Policy.